Why Do You Provide Great Customer Service?

Brian Hamilton co-founded Sageworks, the country’s first fintech and largest provider of software to U.S. banks. He sold the company to a leading private equity firm in 2018. He is also the founder of Inmates to Entrepreneurs, a national program that helps people with criminal records start their own small businesses. Inmates to Entrepreneurs is supported by the Brian Hamilton Foundation, which provides access to entrepreneurship to people who wouldn’t otherwise have it.

Lawrence Carpenter is an Inmates to Entrepreneurs board member and has been both a mentor and speaker with the organization since 2009. Carpenter started SuperClean Professional Janitorial Services in 2002, following his own incarceration. Under his leadership, SuperClean has grown to provide commercial cleaning services in three states and has been recognized for its remarkable service by the City of Durham.

Scott Jennings is a member of the Inmates to Entrepreneurs’ Board of Directors and has been involved with the organization since 2008, first as a student and now as a mentor and speaker. Jennings is the founder and owner of FitTech & Assembly, a full-service fitness equipment company serving the Mid-Atlantic region that services, maintains, installs and sells fitness equipment.